+++
title = "Cancel the account"
weight = 41
updated = 2023-06-16
aliases = ["/docs/cancel-the-account.html", "/docs/account-and-organization-management/organization-account/cancel-account/"]

[extra]
nav_title = "Cancel the account"
weight = 50
+++

Navigate to [Cancel Account](https://app.bonsai.io/account/cancel_account) to begin the cancellation process.

If you want to cancel your account, you'll need to first make sure that any active clusters you have are deprovisioned first. If you have any active clusters on your account, you'll see a notice like this:

{{ image(src="64642494a3e5acf76fb2da9a_6410df549ac01.png", alt="Notice displayed when active clusters prevent account cancellation", automatically_determine_ratio=true) }}

For instructions on how to deprovision your clusters, please visit [Deprovision a Cluster](@/docs/cluster-management/deprovision-a-cluster/index.md).

Once you have deprovisioned *all* of the clusters on your account, you will be able to cancel your account completely. You will see a screen requesting your account password to confirm the cancellation.

{{ image(src="6464249496dfb19fb7ce9a54_6410df559c7a5.png", alt="Account cancellation confirmation screen requesting password", automatically_determine_ratio=true) }}

**So long, farewell, auf Wiedersehen, good night!**

We're sorry that you no longer want to have an account with us, but wish you the very best with your application and search. If there's anything you feel we could do better, please don't hesitate to [send us an email](mailto:support@bonsai.io) with comments.