+++
title = "HTTP 402: Payment Required"
weight = 107
updated = 2023-07-07
aliases = ["/docs/http-402-payment-required.html", "/docs/http-402-payment-required"]

[extra]
nav_title = "HTTP 402: Payment Required"
weight = 30
+++

A HTTP 402 response indicates a cluster's account is behind on payments. All requests to the cluster will return the following message:

```json
{
  "code": 402,
  "message": "Cluster has been disabled due to non-payment. Please update billing info or contact support@bonsai.io for further details."
}
```

The cluster cannot be used until an overdue payment is successfully processed. If an account remains in an unpaid state for more than a week, it will be destroyed and any active clusters will be terminated and all data destroyed.

Please refer to [this article](@/docs/account/billing-settings/index.md) on how to check an account's billing information. If you've updated the account's billing information and confirmed that the credit card on file is working, please [contact us](mailto:support@bonsai.io) and let us know that this response still persists.