Deployed on dedicated servers
Heroku Private Spaces installable
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Commonly Asked Questions
Do you have an SLA?Yes. Bonsai offers a 99.99% SLA for all Enterprise customers, and can accommodate custom terms. We also offer additional Support SLAs. Contact our team for details.
Does Bonsai offer consulting services?Yes. Our team of search experts will be available to your team in a private Slack Channel. We'll also hop on calls with your staff to offer one-on-one consultations.
Can you help migrate our cluster?Yes. All Enterprise Plans come with onboarding for both your cluster and your team.