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Grow with Bonsai

From prototype to production, find a plan that’s right for your search engine.

Hobby

For hobby apps or projects that are just getting started
from

$0

/ mo
Latest Elasticsearch version
One-click Kibana
Basic security controls

Standard

For smaller search engines running in production
from

$50

/ mo
Instant performance metrics
Basic security controls
Hourly offsite backups
99.9% uptime SLA

Business

For search engines requiring fine tuning and performance
from

$600

/ mo
Custom integrations and configurations
99.99% Uptime SLA
Advanced security controls
Priority support

Enterprise

For search engines that have mission critical needs
from

$2,500

/ mo
Dedicated hosting
Advanced security controls
Dedicated Slack channel support
Custom integrations and configurations
Private Search Expert consultations
Available BAA agreements as required
 
 

Hobby

Standard

Business

Enterprise

  For hobby apps or projects that are just getting started For smaller search engines running in production For search engines requiring fine tuning and performance For search engines that have mission critical needs
 
from

$0

/ mo
from

$50

/ mo
from

$600

/ mo
from

$2,500

/ mo
  Configure Cluster Configure Cluster Configure Cluster Configure Cluster
 

Learn More

Features

       
High Availability Defaults
Every Bonsai cluster has at least three nodes to increase redundancy and performance. See our architectures for more details.
No 3 node replication 3 or 5 node replication Custom
Automated Request Routing Yes Yes Yes Yes
Instant Metrics
Visibility is key for diagnosing performance issues. Bonsai offers metrics by-the-minute for each cluster. View examples of our metrics dashboard.
Yes (30d / 1 min resolution) Yes (30d / 1 min resolution) Yes (30d / 1 min resolution) Yes (30d / 1 min resolution)
Custom Plugins
Customers on dedicated servers are free to use or write any Elasticsearch plugin they need. Check our supported plugins page for multitenant usage.
No No Yes Yes
Supported Versions
Dedicated plans are more flexible and support any past version of Elasticsearch. Read more about upgrades on Bonsai.
7.2 7.2, 6.6 7.2, 6.6, 5.6, 2.4, 1.7 Custom
Hourly Offsite Snapshot Backups
Restore to an offsite backup in case something happens to your clusters. Read more about how to manage backups in our documentation.
No Hourly Hourly Hourly
One-Click Kibana
Kibana is an open source data visualization tool that was made specifically for Elasticsearch. Deploy Kibana in one click from your dashboard.
Yes Yes Yes Yes
Encryption at Rest
A required feature for HIPAA compliance. Protect your organization from unauthorized access to your cluster’s data.
No No Yes Yes
API Auth Controls
Control who has read and write access to your cluster within your organization. See our documentation for more details.
Basic Basic Advanced Advanced
TLS/SSL
Bonsai uses industry standard strength encryption to ensure your data is safe over the wire. Please contact us if you have specific security requirements.
Yes Yes Yes Yes
VPC Peering
For advanced security, allow your cluster to communicate with other parts of your app as though they were in a single network. Read our documentation for more details.
No No No Yes
AWS Vault access
Deploy Bonsai inside your own Amazon account. Vaults make it easy to meet advanced compliance requirements, are fully managed by our staff, and can save money for customers operating at scale. Learn more about how they work.
No No No Yes
Custom Integrations
Integrate Elasticsearch data with other third party tools. Connect with your own ERP software, databases, or analytics tools to streamline overall operations.
No No Yes Yes
Custom Scripting
Customers on dedicated hardware can use painless or other kinds of scripts, like Groovy, to evaluate custom expressions.
No No Yes Yes
Custom Relevancy Tuning
Add your own secret sauce to tune and tweak the relevance of your search results. See our documentation for details.
No No Yes Yes
Custom Scoring and Sorting
Score and sort search results with your own custom scripts.
No No Yes Yes

Support

       
Support SLA
Bonsai has the most responsive Elasticsearch support for the price in the industry. Please see our Support SLA for more details.
Business Hours Email Business Hours Email
Critical 8 hours
L1 24 hours
L2 48 hours
Business Hours Email
Critical 1 hour
L1 4 hours
L2 8 hours
Business Hours Email & Phone
Critical 1 hours (24/7/365)
L1 4 hours
L2 8 hours
Dedicated Slack Channel Support
Get your own dedicated Slack Channel for your team for immediate answers. You can ask us any question about Bonsai or Elasticsearch.
No No No Yes
Account Management
Ask for help from an expert. A member of our team will get on a call with your staff to ensure your clusters are performant and reliable at all times.
No No Yes (Quarterly Check-ins) Yes (Monthly Check-ins)
Private Consultations with Search Expert
Optimize every aspect of your search engine. Our team can evaluate your architecture and will help form a strategy to best meet your goals.
No No Yes (1 Hour Per Quarter) Yes (1 Hour Per Month)
Insights into Product Roadmap
Provide feedback into the next features that can be used on Bonsai. Our product team will contact you directly about what potential features will help your team.
No No No Yes

Hosting Options

       
Concurrency Limits
In order to prevent “noisy neighbor” problems, multitenant plans feature concurrency limits.
Yes Yes No No
Uptime SLA
Get guaranteed uptime for all of your clusters. Contact our team if you have specific uptime requirements.
None 99.9% 99.99% Custom
Heroku Private Spaces Integration
Heroku Private Spaces offers a Virtual Private Cloud and a myriad of security features for your app. Bonsai can be either available or installable within a Private Space. Read more about Bonsai and Heroku Private spaces here.
No No Available Installable
AWS VPC Peering
Is your app hosted on AWS? Gain an extra level of data security by choosing this option.
No No No Yes
GDPR Compliance
Bonsai is GDPR compliant, and can sign BAA agreements as need be. Please read this blog post for details.
No Yes Yes Yes
HIPAA Compliance
Are you working with patient record data? Bonsai can sign BAA agreements for Enterprise clusters, to ensure you are compliant.
No No No Yes
 
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