Grow with Bonsai
From prototype to production, find a plan that’s right for your search engine.
Hobby
For hobby apps or projects that are just getting started
from
$0
/ moLatest Elasticsearch version |
One-click Kibana |
Basic security controls |
Standard
For smaller search engines running in production
from
$50
/ moInstant performance metrics |
Basic security controls |
Hourly offsite backups |
99.9% uptime SLA |
Business
For search engines requiring fine tuning and performance
from
$600
/ moCustom integrations and configurations |
99.99% Uptime SLA |
Advanced security controls |
Priority support |
Enterprise
For search engines that have mission critical needs
from
$2,500
/ moDedicated hosting |
Advanced security controls |
Dedicated Slack channel support |
Custom integrations and configurations |
Private Search Expert consultations |
Available BAA agreements as required |
Hobby |
Standard |
Business |
Enterprise |
|
For hobby apps or projects that are just getting started | For smaller search engines running in production | For search engines requiring fine tuning and performance | For search engines that have mission critical needs | |
from
$0/ mo |
from
$50/ mo |
from
$600/ mo |
from
$2,500/ mo |
|
Configure Cluster | Configure Cluster | Configure Cluster | Configure Cluster | |
Features |
||||
High Availability Defaults
Every Bonsai cluster has at least three nodes to increase redundancy and
performance. See our
architectures
for more details.
|
No | 3 node replication | 3 or 5 node replication | Custom |
Automated Request Routing | Yes | Yes | Yes | Yes |
Instant Metrics
Visibility is key for diagnosing performance issues. Bonsai offers
metrics by-the-minute for each cluster. View examples of our metrics dashboard.
|
Yes (30d / 1 min resolution) | Yes (30d / 1 min resolution) | Yes (30d / 1 min resolution) | Yes (30d / 1 min resolution) |
Custom Plugins
Customers on dedicated servers are free to use or write any Elasticsearch plugin they need. Check our
supported plugins page
for multitenant usage.
|
No | No | Yes | Yes |
Supported Versions
Dedicated plans are more flexible and support any past version of
Elasticsearch. Read more about
upgrades on Bonsai.
|
7.2 | 7.2, 6.6 | 7.2, 6.6, 5.6, 2.4, 1.7 | Custom |
Hourly Offsite Snapshot Backups
Restore to an offsite backup in case something happens to your clusters.
Read more about how to manage backups in our documentation.
|
No | Hourly | Hourly | Hourly |
One-Click Kibana
Kibana is an open source data visualization tool that was made
specifically for Elasticsearch. Deploy Kibana in one click from your dashboard.
|
Yes | Yes | Yes | Yes |
Encryption at Rest
A required feature for HIPAA compliance. Protect your organization from
unauthorized access to your cluster’s data.
|
No | No | Yes | Yes |
API Auth Controls
Control who has read and write access to your cluster within your
organization. See our documentation for more details.
|
Basic | Basic | Advanced | Advanced |
TLS/SSL
Bonsai uses industry standard strength encryption to ensure your data is
safe over the wire. Please contact us if you have specific security
requirements.
|
Yes | Yes | Yes | Yes |
VPC Peering
For advanced security, allow your cluster to communicate with other parts of your app as though they were in a single network. Read
our documentation
for more details.
|
No | No | No | Yes |
AWS Vault access
Deploy Bonsai inside your own Amazon account. Vaults make it easy to meet advanced compliance requirements, are fully
managed by our staff, and can save money for customers operating at scale. Learn
more about how they work.
|
No | No | No | Yes |
Custom Integrations
Integrate Elasticsearch data with other third party tools. Connect with
your own ERP software, databases, or analytics tools to streamline
overall operations.
|
No | No | Yes | Yes |
Custom Scripting
Customers on dedicated hardware can use painless or other kinds of
scripts, like Groovy, to evaluate custom expressions.
|
No | No | Yes | Yes |
Custom Relevancy Tuning
Add your own secret sauce to tune and tweak the relevance of your search results. See
our documentation for details.
|
No | No | Yes | Yes |
Custom Scoring and Sorting
Score and sort search results with your own custom scripts.
|
No | No | Yes | Yes |
Support |
||||
Support SLA
Bonsai has the most responsive Elasticsearch support for the price in the industry.
Please see our Support SLA for more details.
|
Business Hours Email | Business Hours Email Critical 8 hours L1 24 hours L2 48 hours |
Business Hours Email Critical 1 hour L1 4 hours L2 8 hours |
Business Hours Email & Phone Critical 1 hours (24/7/365) L1 4 hours L2 8 hours |
Dedicated Slack Channel Support
Get your own dedicated Slack Channel for your team for immediate answers.
You can ask us any question about Bonsai or Elasticsearch.
|
No | No | No | Yes |
Account Management
Ask for help from an expert. A member of our team will get on a call
with your staff to ensure your clusters are performant and reliable at
all times.
|
No | No | Yes (Quarterly Check-ins) | Yes (Monthly Check-ins) |
Private Consultations with Search Expert
Optimize every aspect of your search engine. Our team can evaluate your architecture and will
help form a strategy to best meet your goals.
|
No | No | Yes (1 Hour Per Quarter) | Yes (1 Hour Per Month) |
Insights into Product Roadmap
Provide feedback into the next features that can be used on Bonsai. Our
product team will contact you directly about what potential features will
help your team.
|
No | No | No | Yes |
Hosting Options |
||||
Concurrency Limits
In order to prevent “noisy neighbor” problems, multitenant plans feature
concurrency limits.
|
Yes | Yes | No | No |
Uptime SLA
Get guaranteed uptime for all of your clusters. Contact our team if you
have specific uptime requirements.
|
None | 99.9% | 99.99% | Custom |
Heroku Private Spaces Integration
Heroku Private Spaces offers a Virtual Private Cloud and a myriad of
security features for your app. Bonsai can be either available or
installable within a Private Space. Read more about Bonsai and Heroku
Private spaces here.
|
No | No | Available | Installable |
AWS VPC Peering
Is your app hosted on AWS? Gain an extra level of data security by
choosing this option.
|
No | No | No | Yes |
GDPR Compliance
Bonsai is GDPR compliant, and can sign BAA agreements as need be. Please
read this blog post for details.
|
No | Yes | Yes | Yes |
HIPAA Compliance
Are you working with patient record data? Bonsai can sign BAA agreements
for Enterprise clusters, to ensure you are compliant.
|
No | No | No | Yes |
Configure Cluster | Configure Cluster | Configure Cluster | Configure Cluster |