We get it. Amazon OpenSearch Service is the safe choice. The easy choice. The choice that no one can blame you for if it all falls apart.
I mean, after all… they are the company behind OpenSearch. They created the tech — they’ve earned the right as the de facto choice.
But there’s no denying that Amazon is an opportunist looking to leverage OpenSearch to create as much stockholder value as it possibly can.
We have customers who migrate from Amazon OpenSearch Service for various reasons — layers of bureaucracy, hard-to-reach knowledgeable support staff, and opaque and unpredictable pricing — to name a few.
We’re not just some startup that’s all bark and no bite. Launched in 2012, Bonsai was the first hosted Elasticsearch-as-a-service on the market and the first OpenSearch-as-a-service provider to launch in 2021.
We all know AWS provides a seamless billing experience that rolls up all services into one combined bill. However, remember that Bonsai also allows you to deploy into your own AWS account with enterprise plans.
Go to McDonald’s anywhere in the world and you can expect the same food and same service. Amazon has the manpower and processes to do the same for hosting. But does that mean it’s good? That’s up to you.
The vast majority of Amazon OpenSearch Service’s customers are using it to support an ELK stack use case. Since Bonsai is exclusively focused on search, Amazon OpenSearch Service is a better provider to support ELK.
AWS OpenSearch Services will always be ahead of the pack on support for OpenSearch features since they’re developing those features in-house.
Bonsai is all-in on search. We live and breathe search infrastructure, relevancy, and bring decades of expertise to the table.
With playbooks and best practices tailored to your specific use cases and goals, you benefit from the lessons we’ve learned from managing hundreds of thousands of clusters for companies across all industries.
Our proprietary multi-tenant platform architecture makes efficient use of resources so we can pass down savings to customers.
Get started with a free account and then upgrade your cluster anytime at a price a fraction of what Amazon OpenSearch Service charges. No hidden fees. No expensive overages.
Yep, seriously. We work with you to understand the best instances to deploy on and help you take advantage of preferential billing and Reserved Instances. You pay us to run search; you pay your cloud provider to run the computers. It’s that simple. Plus, make changes quickly without worrying about slowing down deployments.
There’s a reason companies at every scale switch to Bonsai for their search engines.
Poor search performance & latency
Treading water fixing bugs
Growing technical debt
Build innovative search features
Fast & relevant search results
On-demand expert support
Peace of mind
Never deal with a yellow or red state again, because we fix it for you. Sleep easy at night knowing your end users enjoy superior search experience. Make changes and improvements to search without being afraid to break something or have to rewrite from scratch.
Save your team hundreds or even thousands of engineering hours.
You shouldn’t have to waste time on version upgrades, security and patch upgrades, or other upgrades that would otherwise cause breaking changes.
Separate clusters for production, staging, and development ensure zero downtime version upgrades
You can trust that your users will receive relevant results, reduced latency, and your search will never face an interruption. Less errors, less lost revenue, less customer support.
Increase search performance by up to 9x
Get closer to the actual search experience of end users with analytics to measure how successful searches were. Understand the full picture of how search is performing with direct integrations into your tech stack so you can improve hardware use, search upgrades, and query and index optimizations.
Debug minor search issues in half the time
Yep, seriously. We work with you to understand the best instances to deploy on and help you take advantage of preferential billing and Reserved Instances. You pay us to run search; you pay Amazon to run the computers. It’s that simple. Plus, make changes quickly without worrying about slowing down deployments.
Save up to 30% on hardware infrastructure costs
With over a decade of experience having built one of the first cloud search extensions, there’s nothing we haven’t seen. Instead of reading yet another blog post hoping to answer an urgent question, ask us instead and we’ll get right back to you with a thorough, personalized solution.
Our senior engineers have been working in search for a decade+
With playbooks and best practices tailored to your specific use cases and goals, our advisory solutions equip you to create value from search. You benefit from the lessons we’ve learned from managing hundreds of thousands of clusters for companies across all industries.
Advisory solutions are included at no extra cost with Enterprise plans
With our one-of-a-kind, fully managed service, you’ll have regular, consistent contact with us via multiple channels. When Bonsai is in your corner, it’s like adding a whole team of search experts to your staff — imagine a fractional Site Reliability Engineer, DevOps Engineer, Search Engineer, and Data Scientist at your fingertips.
Search works seamlessly through team turnover (even when the original engineer who set it up leaves)
Unlike the other guys, we take responsibility for every one of your clusters. Our team is constantly monitoring, optimizing, and enhancing your search experience, solving problems before you know they exist.
Neither Elastic Cloud or Amazon OpenSearch Service will proactively fix cluster issues for you
Search highly sensitive data without compromising security or performance. Bonsai partners with Titaniam to provide the industry’s most sophisticated encryption-at-work capabilities. And with the option to deploy to your own cloud, you can meet even the most rigorous compliance standards.
Everyone: SOC-2 + GDPR
Enterprise: FIPS-140-2 + HIPAA + PCI + CCPA
All Bonsai clusters are provisioned with a unique, randomized URL and have HTTP Basic Authentication enabled by default, using a randomly generated set of credentials. Under this scheme, it would take the world’s fastest super computer around 23.5 quadrillion years to guess.
All Bonsai clusters support SSL/TLS for encryption in transit. We use industry standard strength encryption to ensure your data is safe over the wire.
Bonsai clusters are provisioned on hardware that is encrypted at rest by default. In addition to Amazon’s physical security controls, this means your data is safe from physical theft.
All paid Bonsai clusters receive regular snapshots, which are stored in an offsite, encrypted S3 bucket in the same region as the cluster.
All Bonsai clusters are accessed via a custom-built, high-performance layer 7 routing proxy, and sit behind a tightly controlled firewall. This helps to ensure that the cluster and data are protected from port scans and unauthorized persons.
“We switched to Bonsai as our ES vendor...and have not had one moment of regret or issue with your excellent service. Both the technical platform and your support team have been a delight to work with. We are very happy customers.”
“We got more value from a discovery call with Bonsai than we did with a paid consultation with Elastic.”
“No one knows Elasticsearch better than Bonsai. We’ve been able to avoid hiring that expertise in-house because of the support that we’re getting with Bonsai.”
You shouldn’t have to waste valuable time and resources on costly maintenance, bugs, and downtime. With Bonsai, you can finally focus on what matters most: making meaningful improvements to the search experience of your users.