Introducing: A search & relevancy assessment from engineers, not theorists. Learn more
Bonsai OpenSearch is the Amazon OpenSearch Service alternative that puts customers first. We’re OpenSearch Foundation Members and the only managed OpenSearch platform that provides the support of a search engineering team, but at a fraction of the cost.
Right-sizing cluster hardware optimizes resources, reduces costs, and proactively scales to ensure performance and cost-effectiveness as demands grow.
A dedicated account manager and a Slack channel monitored during business hours for seamless communication.
24/7 expert response to automated cluster alerts, ensuring rapid recovery with search specialists addressing issues directly.
Feature |  | Amazon Opensearch Service |
|---|---|---|
Dedicated Search Experts |  | Email and Chat Bot |
24/7 Emergency Response |  Bonsai Engineer
owns pager  Option for live incident collaboration | Email and Chat Bot |
Support |  Dedicated Bonsai Search Experts  Slack  Emails | Support emails only |
Automated Platform |  Bonsai Automated
Platform | AWS OpenSearch Service Automated Platform |
Search Engine | Elasticsearch Platinum Elasticsearch OpenSearch (Open-source search engine) | OpenSearch (open-source search engine) |
Cloud Platform |  Google Cloud Platform  AWS EC2 | AWS EC2 |
SLAs | 99.99% Uptime | 99.99% Uptime |
Grafana Metrics Dashboard |  |  |
Advanced Credential Management | | |
Usage Dashboard | | |
Query Logs | | |
Datadog Integration | | |
Okta SAML | | |
Google SSO Team Management | | |
Load Balancer Enabled | | |
“We switched to Bonsai as our ES vendor...and have not had one moment of regret or issue with your excellent service. Both the technical platform and your support team have been a delight to work with. We are very happy customers.”
— Jason Taylor, TextUs
“We got more value from a discovery call with Bonsai than we did with a paid consultation with Elastic.”
— Engineer, Under Armour
“No one knows Elasticsearch better than Bonsai. We’ve been able to avoid hiring that expertise in-house because of the support that we’re getting with Bonsai.”
— Nathan Sprout, Head of Product
With over a decade of experience building one of the first cloud search extensions, we've seen it all. Skip the blog posts—ask us, and we'll provide a quick, personalized solution.
With our one-of-a-kind, fully managed service, you’ll have regular, consistent contact with us via multiple channels. It’s like adding a whole team of experts to your staff.
Our tailored playbooks and best practices help you maximize search value, drawing on our experience managing hundreds of thousands of clusters across all industries.
We take responsibility for every one of your clusters. Our team is constantly monitoring, optimizing, and enhancing your search experience, solving problems before you know they exist.
You shouldn’t have to waste valuable time and resources on costly maintenance, bugs, and downtime. With Bonsai, you can finally focus on what matters most: making meaningful improvements to the search experience of your users.
No credit card required
Expert engineering support
99.999%
last month’s uptime
1B+
daily requests served
20,000+
active clusters managed
